Pathology Referral Specialist

Join the Department of Surgical Pathology at MD Anderson Cancer Center, where your attention to detail and organizational expertise help ensure the seamless coordination of critical diagnostic materials that support life-saving cancer care. As a Pathology Referral Specialist, you’ll play a key role in managing incoming pathology cases, reviewing and verifying documentation, and facilitating accurate specimen processing across subspecialty services. Your work ensures that pathologists and clinicians have the precise information they need to deliver timely and accurate diagnoses for patients from around the world.

At MD Anderson, you’ll find more than a job—you’ll find purpose. We offer a comprehensive benefits package that supports your well-being and professional growth, including paid medical benefits, generous paid time off, retirement plans, and more. Become part of a mission-driven team where your administrative precision and customer service skills directly contribute to advancing world-class cancer diagnostics and care.

This position is for our Outside Slide Services and the hours are Monday - Friday 8am - 5pm. The ideal candidate will have pathology/laboratory experience or experience providing administrative support to these areas. 

JOB SPECIFIC COMPETENCIES

Organize and assimilate pathology case materials and paperwork 
Documents receipt of materials in Access database, updating information as pre-accession actions are taken. Perform a thorough review of all associated paperwork (ie outside pathology report, outside billing information, request report translations as needed for international cases, in-house clinician orders for testing, commercial laboratory requisition, etc). Determine additional materials, information or reports needed for processing and initiate action to request/obtain. Compare materials/documents received against information in HIS, initiating communication to PAS to resolve discrepancies or to initiate financial clearance for marker testing.

Determine pathology subspecialty of case materials and document all accessioning or case processing actions in LIS 
Analyze and interpret internal and external path reports to determine the appropriate subspecialty service to process the biomarker/protocol or diagnostic review request. Checks selected information after pathologist review for biomarkers or after initial case accession for diagnostic review. Accurately documents selected specimen and other details for biomarker testing. Accurately documents receipt of outside materials and counts for dx review. Provides feedback to faculty and ordering clinicians through emails as necessary

Provide high quality customer service via email and/or telephone 
Interacts appropriately with customers, both internal and external, for different purposes to perform assigned tasks. Communicates effectively through written and oral communication, in a timely manner. Strong interpersonal skills including tact, diplomacy, and flexibility.

Monitor worklists or queues to facilitate transfer to respective next departmental action 
Periodically review assigned pending cases to assure compliance with expected turnaround time expectations for completion of task. Document transfer of materials no longer needed for testing or diagnostic review to the Pathology File Room for archiving or return to home facility.

Other duties as assigned.