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Clinical Research Systems Supervisor - OnCore
The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.
This position oversees a team of analysts and ensures that resources are in place to meet the demands of the clinical research community. Provides expertise and knowledge of the Clinical Trial Management System (CTMS). Conducts the coordination of the institution’s needs and ensures that the CTMS application is used according to its functional capacity. Collaborates with cross-functional teams to gather and validate data prior to entry. Work together with different departments to find system solutions for the administration of the CTMS at MD Anderson.
JOB SPECIFIC COMPETENCIES
Data Analysis - 35%
· Assigns work to manage project activity and ensure compliance to all standards, policies and quality measures.
· Perform quality control checks and data integrity analysis.
· Responsible for training, development, coaching, evaluating, and counseling with corrective measures for analyst personnel.
· Maintains knowledge of the research process and resources available for efficient management of research systems technical analysts’ team.
· Provide support for clinical research CTMS system.
· Coordinate upcoming and ongoing assignments while meeting expected timelines for completion of activities.
· Prioritize workload assignments and manage all hosting issues and requests as they are received.
System Support - 35%
· Supervise and lead a team of Clinical Research System Analysts (CRSA), providing guidance, training, and support as needed.
· Develop and implement strategies for the efficient and effective execution of clinical research projects, ensuring compliance with timelines and regulations.
· Collaborate with cross-functional teams including Clinical Research Finance and Activations to ensure seamless coordination and communication throughout the study lifecycle.
· Oversees the day-to-day operations of the CRSA to include shell and calendar builds, modification process and implementation.
· Manage and maintain staff schedules including remote, in office, flex, and holidays to ensure that staffing is adequate for our research systems.
· Provides guidance in the resolution of complex technical issues.
· Coordinates, plans, and develops training programs for clinical systems research analysts for professional development.
General - 30%
· Holds staff accountable for adhering to best practices, including all institutional, divisional, and department procedures.
· Defines metrics for measuring team performance.
· Documents standard operating procedures for team to abide by.
· Completes team evaluations and performance reviews.
· Identifies common needs and provides solutions beneficial to the user community.
Other duties as assigned.
Education
Required: Bachelor's degree in a related field.
Experience
Required: Five years of CTMS/OnCore experience in a clinical trials/clinical research setting with electronic health records to develop workflows. AND One year of project management, lead, or supervisory experience.
Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience.
Must pass pre-employment skills test as required and administered by Human Resources.
Preferred: Experience interacting within clinical trials/clinical research environment to gather and understand end-user requirements. Experience with developing workflows; working experience with CTMS and electronic health records. Experience working in a CTMS building calendars, schedule of activities, treatment arms. Posses’ skillsets that are common practice within Clinical Trials Management Systems.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html