PBS Associate - Customer Service

EDUCATION

• Required: High School Diploma or Equivalent
• Preferred: Associate's Degree Business, healthcare or related field.

WORK EXPERIENCE

• Required: 3 years Experience in billing, insurance follow-up, or collections in a medical or hospital business office setting. or
• Required: 1 year Required experience with preferred degree.
• Preferred: 5 years Experience in healthcare environment involving customer service and billing. Skills needed are excellent written and verbal communication skills, detail oriented (documentation), computer savvy, empathetic, patience, flexible, positive attitude, multi-task skills, active listener. 

     Work Schedule:

Monday - Friday 8 hour shifts: 7:45am-4:45pm, 8:00am-5:00pm, 9:00am-6:00pm These shifts rotate every month. Must be flexible and able to work until 6pm. Working Saturday's at times mandatory, but usually during end of fiscal year.

OTHER REQUIREMENTS: Must pass pre-employment skills test as required and administered by Human Resources. 

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html