Patient Services Coordinator - TPACU

Seeking a Patient Services Coordinator to join one of the world's most respected centers devoted exclusively to cancer patient care, research, education and prevention.

The ideal candidate brings at least two years of healthcare experience in a hospital setting as a Patient Service Coordinator (PSC) or in a comparable role. They are proficient in Microsoft Word and Excel, possess excellent communication and patient relations skills, and thrive in a collaborative, team-oriented environment focused on delivering exceptional patient care.

Shift is 3pm-11pm, Monday – Friday.  

MD Anderson offers employees:
•    Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week.
•    Group Dental, Vision, Life, AD&D and Disability coverage.
•    Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals.
•    Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs.
•    Tuition Assistance Program after six months of service.
•    Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans.
•    Employer paid life, AD&D and an illness-related reduced salary pay program.
•    Extensive wellness, recognition, fitness, employee health programs and employee resource groups.
•    Opportunities for professional growth through Career Development Center and Mentoring programs.

KEY FUNCTIONS 
Patient Interaction:
•    Greet, orient and answer questions.
•    Advise patients and family members of available services.
•    Schedule patient visits, physician appointments, diagnostic tests, procedures, and treatments.

Work Environment:
•    Assist in maintaining a safe environment for patients, co-workers, and visitors.
•    Transcribe and coordinate physician orders.
•    Communicate pertinent information regarding appointments, scheduling, and necessary preparations to patients, families, physicians, team members, and other patient care areas.

Record Maintenance:
•    Prepares and maintains appointment templates and/or patient records, electronically and/or manually as directed.
•    Updates relevant patient information to maintain an accurate patient record.
•    Responsible for the security and confidentiality of patient information always.
•    Handles and processes a complex and varied series of documents and situations.

Financial Activities:
•    Reviews and reconciles patient charge documents in accordance with established departmental processes.
•    Enters technical charges as needed.
•    May collect and reconcile cash payments as needed.
•    Identifies and initiates the prepayment and financial counseling as appropriate.