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Patient Services Coordinator - Lymphoma Myeloma
MISSION STATEMENT
The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.
JOB SPECIFIC COMPETENCIES
Communication with patients/family and multidisciplinary teams
Patient/Family Interaction:
Greets, orients and answers questions.
Advises patients and family members of available services.
Schedule patient visits, physician appointments, diagnostic tests, procedures, and treatments.
Assist in maintaining a safe environment for patients, co-workers, and visitors.
Multidisciplinary Teams
Transcribe and coordinate physician orders
Communicates pertinent information regarding appointments, scheduling, and necessary preparations to patients, families, physicians, team members and other patient care areas whether in person, by mail, by phone, by online applications or secure messaging.
Record Maintenance
Prepares and maintains appointment templates and/or patient records electronically and/or manually as directed.
Updates relevant patient information in order to maintain an accurate patient record.
Responsible for the security and confidentiality of patient information at all times.
Handles and processes a complex and varied series of documents and situations.
Financial Activities in accordance with established departmental processes
Reviews and reconciles patient charge documents.
Enters technical charges as needed.
May collect and reconcile cash payments as needed.
Other duties as assigned
Education Required - High school diploma or equivalent.
Experience Required - Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.
Other - Must pass pre-employment skills test as required and administered by Human Resources.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
