Patient Services Coordinator (eve/night) - G18 Stem Cell

The Inpatient Stem Cell Transplant & Cellular Therapy unit is a 48 bed unit and is one of our designated immunotherapy floors, administering research protocols involving immunotherapy and CARTOX therapy to patients, including Phase 1 clinical trials.  As such, our staff receive additional training to develop the skills needed to provide exceptional care to patients receiving this progressive therapy.

Function Coordinates and schedules patient appointments.

Scope Impacts patient care services.

Essential Job Functions Schedules provider appointments, diagnostic tests, procedures, and treatments. Prepares and maintains daily appointment templates and/or patient records in One Connect. Communicates all pertinent information to families, physicians, team members, and other patient care areas. Prepares patient materials and documentation according to established procedures. Collects co-payments and validates patient insurance and demographics. Updates payment and patient information Reconciles One Connect cash drawer on a daily basis. Performs validation of the Medicare Secondary Payer Questionnaire (MSPQ).Ensures coordination of benefits and assignment of Hospital Account Record (HAR). Follows standard operating procedures for institution and center. Protects the security and confidentiality of patient information at all times.

Marginal Job Functions Other duties as assigned.