Patient Care Technician - Ambulatory Treatment Center

MD Anderson provides medical oncology, radiation oncology and surgical oncology services along with a range of supportive programs at all of its Greater Houston area locations. While MD Anderson - The Woodlands treats all types of cancers, the faculty has particular expertise in the diagnosis, treatment and management of the following cancers: Breast; Colorectal; Dermatology and skin; Endocrine; Genitourinary; Gynecologic; Head and neck; Neurologic; Thoracic. 

Ideal candidate will have prior direct patient care experience. 

KEY FUNCTIONS

Partners with Health Care Team:
Responsibilities include completion of routine or advanced patient care assignments as delegated.
Understands critical changes to patient status and reports concerns to appropriate nursing staff.
Works with multidisciplinary team members to identify and address patient care needs. 
Effectively and professionally resolves conflict with team members, provides and receives timely feedback to ensure collaboration and positively impact patient care and patient satisfaction scores.
Participates in team and peer evaluations.
Demonstrates superior customer service in all interactions with patients, families, visitors, and colleagues. 

Effective Communication:
Effectively and professionally resolves conflict with team members, provides and receives timely feedback to ensure collaboration and positively impact patient care and patient satisfaction scores.
Participates in team and peer evaluations. 
Demonstrates superior customer service in all interactions with patients, families, visitors, and colleagues.  

Supports Patients:

Aids in completion of activities of daily living, mobilization, admit/discharge, and vital signs in a diverse patient setting.
Utilizes validated advanced skills to support multidisciplinary goals aimed at assisting patients in reaching maximum functionality. 
Encourages patients in progression of wellness and promotes independence. 

Work Environment:
Maintains environment in a clean, safe, and orderly manner.
Maintains unit and institutional competencies and adheres to legal and regulatory requirements.
Participates in unit projects focused on improving patient outcomes. 

Systems: 
Demonstrates knowledge and utilization of computers, equipment, and software programs to enter patient data, access information, and communicate with the multidisciplinary team. 
Successfully complete required on-line training. 
Demonstrate accountability by reviewing electronic/written communication from the Division of Nursing and MDACC.