Mandarin Healthcare Intpr/Translator - Language Access Services

The Language Access Services department, formerly known as Language Assistance, is an essential resource to facilitate communications between Limited English Proficiency (LEP) patients and health care providers.
Our team is composed of professional qualified interpreters specialized in medical interpretation in the languages most often requested at MD Anderson: Spanish, Arabic, Mandarin.

All MD Anderson medical interpreters/translators are screened and qualified by the Language Access Services department and periodically evaluated for proficiency and competency.

SUMMARY:

Provides oral and written translation of patient care-related material.

​​​​​​​Our medical interpreters are involved in direct patient care whenever there is a language barrier. They are the voice of patients and staff. Interpreters will not answer patients' medical questions, but rather guide patients to the proper resources. All medical questions should be answered by the appropriate health care provider, and other patient concerns are to be handled by the staff specialized in the issue of concern.

• Provides oral translation of discussions related to patient referral, new patient registration, financial evaluation, patient assessment, treatment planning, admissions, discharge and other clinical and healthcare related discussions.
• Provides written translation of patient histories and other medical reports, patient education and instructional material, advance directives, medical documents and other institutional publications.
• Interprets clinical, financial, psychosocial and ethical discussions related to patient care activities.
• Serves as a resource to patients, staff and care providers to contribute to successful patient outcomes.
• Performs on-call translation duties requiring immediate response to electronic paging.
• Performs other duties as assigned.