IT Support Technician

Education: Bachelor's degree

Preferred Education: Bachelor’s Level Degree

Certification: None

Preferred Certification: Preferred: CompTIA A+ Certification, Microsoft Certified Professional, Apple Certified Macintosh Technician

Experience: Two years of experience with desktop, mobile computing and/or network, including problem analysis/resolution, and installation. May substitute required education degree with additional years of equivalent experience on a one-to-one basis.

Preferred Experience: Preferred:  Current or Previous MD Anderson experience. Experience with  high-priority customers, Experience with macOS environments.   

 Four or more years experience supporting computer hardware, software, network devices, and peripherals. Familiarity with various operating systems, including but not limited to, Microsoft Windows and Mac OS. Familiarity with supporting mobile devices such as tablets and smartphones. Experience working with enterprise managed software and equipment. Experience troubleshooting and remediating computer virus issues.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html