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Diagnostic Imaging Services Coordinator
MD Anderson’s Diagnostic Imaging division is one of the largest and most advanced imaging programs in the world focused exclusively on cancer. The department performs more than one million imaging exams each year, supporting diagnosis, treatment planning, research, and ongoing patient care. With subspecialized radiologists, cutting‑edge technologies, and dedicated imaging teams, Diagnostic Imaging plays a vital role across nearly every clinical pathway at MD Anderson.
The division includes advanced imaging modalities such as MRI, CT, PET/CT, Ultrasound, Nuclear Medicine, Breast Imaging, and Interventional Radiology. Diagnostic Imaging serves patients across multiple Houston‑area locations, including the Texas Medical Center, League City, Sugar Land, West Houston, and The Woodlands. The team is deeply integrated into multidisciplinary cancer care, enabling precision medicine, clinical trials, and innovative treatment approaches.
MD Anderson Cancer Center is seeking a Diagnostic Imaging Services Coordinator to support this high‑volume, fast‑paced clinical division. This role ensures seamless patient scheduling, workflow coordination, and communication between providers, imaging teams, and patients.
As part of a department committed to excellence in patient care, research innovation, and education, you will help maintain MD Anderson’s high service standards while supporting operational efficiency across multiple imaging sites. This position is ideal for someone who is organized, proactive, and thrives in a dynamic healthcare environment.
Why Join Us?
You’ll contribute directly to MD Anderson’s mission to eliminate cancer while growing professionally in a collaborative environment.
Benefits include:
Employer-paid medical coverage starting day one (30+ hours/week)
Optional dental, vision, life, AD&D, and disability insurance
Generous PTO, Extended Illness Bank, paid holidays, and wellness/childcare leave
Tuition Assistance Program after six months
Access to wellness and fitness programs, employee resource groups
Defined-benefit pension (TRS), plus voluntary retirement plans
Employer-paid life insurance and salary protection programs
Shift: Monday- Friday 8 hour shifts between the hours of 7a-5p, hybrid role.
Key Responsibilities
Procedural Scheduling & Workflow Coordination
Accurately schedule imaging procedures across multiple modalities
Provide clear preparation and procedural instructions
Use knowledge of imaging protocols to optimize scheduling
Maintain scheduling templates and support workflow updates
Ensure accurate communication of schedules across sites
Improve daily operational processes and reduce scheduling errors
Patient Care Coordination & Communication
Assist with patient financial inquiries or route appropriately
Support unread exam workflows
Serve as a liaison for referring providers, radiologists, and staff
Ensure accuracy of patient documentation
Communicate effectively during routine and urgent situations
Customer Service & Operational Support
Answer calls professionally and within department standards
Provide courteous service to patients, visitors, and staff
Offer guidance or training to internal and external staff
Maintain knowledge of policies and contribute to a safe environment
Participate in meetings, required trainings, and continuous education
Use RIS, status boards, and other software to support operations
Manage office and medical supply needs
Perform additional duties as assigned
REQUIREMENTS
Education Required: High school diploma or equivalent
Experience Required: Four years of relevant work experience to include two years in a healthcare or medical environment. May substitute additional education for required experience on a one to one basis.
Preferred Experience: Two years experience in a health care setting with preferred education and experience in oncology
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
