Supervises assigned technologists and technicians. - Ensures all personnel are trained. - Ensures competency assessments are completed according to guidelines. - Monitors progress of technologists through the Professional Development Model. - Coaches and counsels and writes performance evaluations for assigned employees. - May assist with staffing/scheduling.
Ensures laboratory meets quality and productivity standards. - Ensures adequate quality control methods are implemented according to standard and addresses quality control issues. - Is a subject matter expert. - Ensures supplies and equipment are ordered and maintained to meet laboratory needs. - Assists with data base testing and recommends modification to the database. - Ensures productivity is sufficient to meet time constraints established for current procedures and processes. - Continually explores process improvement and efficient operation opportunities. - Perform clinical lab assays, tests, and procedures as appropriate. - Coordinate new test/protocol development and oversee the development and maintenance of new policies and procedure documents.
Ensures compliance with all regulatory and safety standards and enforces policies and procedures. - Ensures current practices match CAP and IQCP regulations. - Assists with MOCK CAP inspections and documentation at 6 months interval. - Reviews and updates SOPs in timely manner to meet CAP regulations. - Oversees timely completion of Proficiency testing according to CAP regulations.
Manages customer service interactions and relationships with diplomacy and professionalism.
Other duties as assigned.
Bachelor's degree in a related science field or Molecular Genetic Technology -OR- Successful completion of a National Accrediting Agency for Clinical Laboratory Science (NAACLS) accredited Clinical Laboratory Science/Molecular Genetic Technology accredited program. Preferred: Master's Degree or Doctorate in a related science field. Eight years of experience in a clinical laboratory compliance and operations to include three years of lead or supervisory experience. Six years experience in clinical laboratory compliance and operations to include three years of lead or supervisory experience, with Master's degree. Four years of experience in a clinical laboratory compliance and operations to include three years of lead or supervisory experience with Doctorate degree. Two years of laboratory experience required may be substituted for required certification. Must pass pre-employment skills test as required and administered by Human Resources. Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience. One of the following: Technologist/Scientist certification or international in Blood Banking (BB), Chemistry (C), Cytogenetics (CG), Histology (HT), Hematology (H), Histotechnologist (HTL), Microbiology (M), Medical Laboratory Scientist (MLS) or Molecular Biology (MB) by the American Society of Clinical Pathologists (ASCP) Board of Registry (BOR) OR Certified Histocompatability Technologist by the American Society of Histocompatability and Immunogenetics (ASHI) OR Medical Technologist (MT) or Molecular Diagnostics Technologist (MDT) by the American Medical Technologists (AMT). It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html