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Clinical Coding Manager
The Manager of Clinical Coding supports the Revenue Operations & Coding (ROC) department, which oversees timely, accurate, and compliant coding of patient accounts for physicians and mid-level providers within the MD Anderson Physicians Referral Service. The Manager of Clinical Coding plays a key role in maintaining efficient, high‑quality workflows and ensuring alignment with institutional guidelines. MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention.
The Manager of Clinical Coding provides leadership and direction for coding operations, education, and cross‑departmental communication. This role ensures that coding staff receive consistent training, that documentation meets regulatory expectations, and that coding‑related workflows remain productive and compliant with established standards.
The ideal candidate brings strong experience in medical coding operations, leadership of outpatient or multi‑specialty coding teams, and expertise with documentation guidelines and regulatory requirements. A background that includes coding education, EPIC, workflow optimization, personnel management, and compliance oversight is beneficial for success in this role.
The typical work schedule is Days.
Work Location: Remote but must be willing to attend meetings onsite as needed.
Why Us?
This role directly contributes to MD Anderson’s mission by ensuring accurate and compliant clinical coding, supporting financial stewardship, and strengthening documentation practices that impact patient care. Team members benefit from meaningful work, opportunities to grow coding and leadership expertise, and support for professional and personal well‑being.
• Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
• Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
• Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
• Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.
Responsibilities
Leadership & Staff Development
• Manage outpatient coding staff and oversee monthly department meetings, including coding education and documentation of meeting minutes.
• Provide coaching, motivating feedback, and developmental support to supervisors, coordinators, and coding staff.
• Independently manage personnel matters impartially and in a timely manner.
• Conduct performance evaluations for outpatient coding team members and provide constructive guidance and improvement opportunities.
• Serve as a coding expert to physicians, supervisors, coordinators, and internal/external departments to clarify documentation, coding standards, and regulatory requirements.
Quality & Coding Compliance (25%)
• Assist in developing combined coding policies and procedures to uphold coding quality standards.
• Meet with Coding Coordinators to review audit outcomes and plan education or roundtable training sessions.
• Maintain current knowledge of regulatory changes and ensure staff receive appropriate training and updates.
• Monitor coding staff and coordinators for adherence to established coding guidelines.
Workflow & Finance Management (45%)
• Provide managerial oversight to supervisors responsible for coding functions, work queues, and workflow processes.
• Monitor daily operations of discharged not final billed (DNB) and Pre‑AR accounts and maintain threshold expectations.
• Coordinate daily work assignments, track productivity, and proactively resolve issues affecting timely completion of unbilled or aging accounts.
• Collaborate with external departments on coding requests and concerns to ensure timely filing.
• Deliver consistent updates to the Director on significant issues, project status, and barriers or successes.
• Evaluate risks, recommend workflow solutions, and mitigate potential failures impacting productivity.
• Provide documentation related to potential denials when requested by external departments.
Systems Support & Issue Resolution
• Participate in EHR and coding software implementations and upgrades, including testing of applications to ensure optimal performance.
• Report system issues to IT, team members, vendors, and leadership, and follow through until resolution.
Other Responsibilities
• Perform other business-related duties as assigned.
EDUCATION
- Required: Bachelor's Degree Health Information Management, Healthcare Administration, or related healthcare field.
WORK EXPERIENCE
- Required: 7 years Experience of coding in physician and/or academic healthcare organization to include three years of supervisory/management experience.
- May substitute required education degree with additional years of equivalent experience on a one to one basis.
- Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience.
LICENSES AND CERTIFICATIONS
- Required: RHIA - Registered Health Information Administrator American Health Information Management Association (AHIMA). Upon Hire or
- Required: RHIT - Registered Health Information Technician American Health Information Management Association (AHIMA). Upon Hire or
- Required: CCS-Certified Coding Specialist American Health Information Management Association (AHIMA). Upon Hire or
- Required: CCA - Certified Coding Associate American Health Information Management Association (AHIMA). Upon Hire or
- Required: CPC - Certified Professional Coder Certified Professional Coder (CPC) by the American Academy of Professional Coders (AAPC). Upon Hire or
- Required: COC - Certified Outpatient Coding American Academy of Professional Coders (AAPC). Upon Hire or
- Required: CPC-A - Cert Prof Coder-Apprentice American Academy of Professional Coders (AAPC). Upon Hire
OTHER REQUIREMENTS: Must pass pre-employment skills test as required and administered by Human Resources.
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
